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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Live chat

If you run into difficulty using any of our online services or understanding information on our site, talk to a member of our Customer First team via online chat.

This service is available 9.00am - 5.00pm Monday to Friday.

If you cannot see a button to initiate a live chat, JavaScript is disabled in your web browser. You must enable JavaScript to use live chat.

Our online services are available 24/7:


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