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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

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Moving address

Tell us if you are moving address.

If you are moving out of East Renfrewshire.

For owners or agents to notify of changes to a tenancy.

If you are moving into East Renfrewshire from another area (paying council tax to a different authority).

If you are moving address from one East Renfrewshire address to another.



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