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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Pay | Book | Apply | Report


A summary of redirect links to the most popular payment pages.

Easy online payment facility and other options. You can also register to view your council tax account information online.

You can load money on to a young person's account via an online payment, meaning the young person doesn't have to carry cash to school to pay for meals or school trips.

Council house tenants: How to pay your rent including rent advice and assistance available.

Use the Civica online payment facility to pay for an invoice from the council (such as Telecare community alarm payments).

Use the Civica online payment facility to pay for an invoice from the East Renfrewshire Culture and Leisure Trust.

Make a payment for a fine relating to smoking, dog fouling, fly tipping, litter or noise.

No online payment facility. Details on other ways to pay the fine.

Pay for various applications, searches and copy documentation.

Book and pay for pest removal, for example wasps nests.

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