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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Our offices will be closed on Friday 22nd and Monday 26th September. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Births, deaths, marriages and civil partnerships

Registering a death

How to register a death, where you can do this and what you need to bring.

When should I register a death?

A death which occurs in Scotland must be registered within 8 days by the Registrar of Births, Deaths and Marriages. Deaths can be registered at any Registration Office within Scotland.

The registration offices in East Renfrewshire are at the Council Headquarters in Eastwood Park, Giffnock or Main Street, Barrhead.

Please call 0141 577 3004 to arrange an appointment.

What documents should I bring?

The registrar will need the medical certificate (Form 11) from the doctor. If available, please also bring:

  • Birth Certificate
  • Marriage Certificate (if applicable)
  • NHS card (if available)

If all of the above are available the death can be registered easily. If any of these documents are not available, do not worry as the Registrar will still be able to register the death.

Death Certification Act 2015

The above Act came in to force on 13 May 2015 and has direct implications on death registrations. It is estimated that about 14% per cent of all death registrations in Scotland will be investigated by a new team of medical referees.

What this means to our customers coming to register a death is that the event may be randomly selected for review by the medical referee, which would mean a delay in the registration of the death and of organising a burial or cremation.

There are two levels of investigation, a Level 1 which may take up to 24 hours or a Level 2 which could take 3-5 days.

The certifying doctor will advise clients of the changes when issuing the Medical Certificate Cause of Death and Undertakers and Registrars will be happy to provide further advice if required when arranging the funeral and at the time of registration respectively.

Tell Us Once service

We offer a Tell us Once service to make things easier for you. This allows the Registrar to contact other government agencies and council services to inform them of the death. If you would wish to use this service please tell us when booking your appointment. You will need to bring the deceased's passport, National Insurance Number, driving licence and blue badge (if applicable).

What documents will I receive?

When the registration is complete the Registrar will issue, free of charge:

  • An abbreviated death certificate
  • Certificate of registration of death (Form 14) - which you will need to give to the undertaker to allow the funeral to take place
  • Certificate BD8 which you would use to notify the Department of Social Security

A full death certificate can be issued on payment of the statutory fee.

Fees for copies of birth, marriage and death certificates
Request

Fee £

Certificate - within one month from date of registration10.00
Certificate - out with one month from date of registration15.00
Certificate - additional copies10.00

A 2% administration charge is applied if you pay by credit card.  We accept all major credit and debit cards with the exception of American Express, Diners and CB Cards. 

Advice and support

The following page has links to several organisations that can offer you support at this difficult time:


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