Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

About the Education Department

School Handbooks

The school handbook is seen to serve a variety of purposes: it communicates the ethos of the school, it helps parents to choose a school, prepare for school and is a reference tool whilst at school.

The school handbook communicates with parents about the child's experience at school, and in doing so, can help facilitate parental involvement in the school and help parents to support their children. It signposts further information and facilitates communication between the school and the parent.

The school handbooks for all the educational establishments in East Renfrewshire are available in the related documents section.

For information on the schools themselves, please visit:


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)