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Frequently Asked Questions

East Renfrewshire Council has compiled a list of FAQ (Frequently Asked Questions) about council information and services.

This list can be searched to quickly find information on your topic.

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Please use the search facility below to find details on any FAQ on the site.


Top 10 FAQs

  1. How can I make a complaint about the Council? (2468 views)
  2. How much does it cost to submit a application for a building warrant? (2091 views)
  3. I have received a summary warrant for council tax and I am on benefit. Can I pay directly from my benefit? (2083 views)
  4. Who enforces speed limits? (2066 views)
  5. What are Non-Domestic Rates? (1963 views)
  6. How do the council decide which roads to grit in the bad weather? (1773 views)
  7. How do the council decide which roads to grit in the bad weather? (1773 views)
  8. How can I get rid of an infestation of wasps in Council property? (1608 views)
  9. What if my NEC card is lost, stolen or damaged? (1605 views)
  10. What happens if I want to deviate from the plans that have been approved? (1478 views)



Council Headquarters, Eastwood Park, Rouken Glen Road, Giffnock, G46 6UG.

General Enquiries: 0141 577 3001

Opening hours: 8:00am to 6:00pm Monday to Friday (excluding public holidays)