Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Children and families

Can I foster?

We're not looking for one type of person. We're looking for people from diverse backgrounds with different life experiences.

Foster carers group

Foster carers should have one thing in common - a commitment to providing a nurturing and secure home to help young people grow and develop.

Fostering criteria

  • 21 years old and over
  • have a spare bedroom in a safe, secure home

Fostering myths

There are many myths about who can foster and who can't.

Read the top 10 fostering myths

Foster carer qualities

  • energetic, confident and want to make a difference to young people's lives
  • relevant experience and a genuine desire to work with young people
  • patience, a sense of fun and flexible
  • ability to work as part of a team

Enquire now to be a foster carer

Fostering enquiry form

Related pages

Young people's fostering stories

Foster carer stories

Fostering support


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)