Chat to Customer Services

Live Chat is unavailable today. Due to high call volume our resources have been moved to answer calls.

Many of our services are available online or if you require further support or assistance, contact customerservices@eastrenfrewshire.gov.uk  Thank you for your patience at this time.

Talking Points

Get the right support from the right place

Talking Points

Don't know who to turn to? Turn to Talking Points.

Get free, impartial, non-judgemental advice on anything related to health and wellbeing

If you're not sure who to turn to for advice or want an informal chat about how to get help for any area of health and wellbeing related to yourself or a loved one - whether that be loneliness, mobility, things to do, mental health or even finance - Talking Points can help.

In one call to Talking Points you reach over sixty organisations, including the East Renfrewshire Health and Social Care Partnership (HSCP), who work together to help you get the information you need quickly, so you can live your life to the fullest.

The Talking Points staff will either help you directly or will signpost you to the right health and social care service, organisation or group who can.

No matter what you need information on, turn to Talking Points:

Phone: 0141 876 9555

Email: talkingpoints@eastrenfrewshire.gov.uk

Upcoming in person events 

Pop along for a chat and we can help with any question you have 

DATE

TIME

AREA

ADDRESS

August 2022

   
Monday 8th2pm - 4pm Busby

Busby Hawthorn Court Sheltered Housing

80 Hawthorn Rd,

G76 8EL

Wednesday 10th11am - 3pmNewton Mearns

The Market Place

The Avenue Shopping Centre 

250 Ayr Rd,

G77 6AA

Friday 12th1pm - 3pmClarkston

Clarkston Library 

Clarkston Rd,

G76 8NE

Wednesday 17th2:30pm - 4pm Eaglesham

Eaglesham Library 

Gilmour St,

G76 0LH

Thursday 18th 

1pm - 3pmNeilston

The Bank

Neilston Development Trust

84 Main Street, 

G78 3EA 

Friday 29th2pm - 4pmThornliebank

Trust Housing Association

7 Eastwood Cres,

G46 8NS

Tuesday 23rd11am - 3pmBarrhead 

The Market Place

Voluntary Action East Renfrewshire

56 Kelburn St, 

G78 1LR

Thursday 25th1pm - 3pmGiffnock

Giffnock Library

Station Rd,

G46 6JF

Friday 26th2:30pm - 4pmUplawmoor

Uplawmoor Library

Mure Hall,

Tannoch Rd, 

G78 4AD

 

What people have said about Talking Points

'Thank you for your informative and courteous first contact with impressive list of Care and Recreational possibilities which will certainly help me acquire the necessary Cultural and Health info to enable my ongoing Independence as l enter this new phase in my Life.' - Mrs B

'I am living on my own since my wife went into a home with dementia. It has been difficult for me as she has changed so much; but coming to Talking Points and going to the club you told me about gives me a break from the stress and lets me meet other people and make friends. Thank You.' Mr K

'I was slowly sinking under the pressure of caring. We were advised to go to Talking Points to see if they could help. Well the help button was pressed and this is what happened. Danielle the OT got us a pillow lifter, a new pull pit chair, a visit from the incontinence nurse and a visit from the physiotherapist.  Fantastic...... Many, many thanks to Talking Points. We owe you big time.' Mr and Mrs H

'I hadn't heard of Talking Points, but ... I had an excellent conversation and the follow up was brilliant as they visited me the next day! I got everything I was looking for including PIP which I didn't know about.' Mrs D

'I heard about Talking Points through Recovery across Mental Health (RAMH) and my conversation with the Talking Points Team was first class. I got all the information and help I needed and my Home adjustments are now in place. Everything's sorted.' Mrs H

Last modified on 10 August 2022