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For the latest service updates relating to coronavirus visit our coronavirus information web page.

Live chat is available Monday to Friday between 8.45am and 4.45pm (except public holidays).

Customer services

Customer services

Last updated: 27/03/2020

We're operating on a reduced basis and our service centres in Barrhead and Eastwood are closed for face-to-face enquiries.

Due to an increased volume of enquiries by phone, you may experience a delay in receiving a response from us, but please feel reassured that we'll get back to you as soon as we can.

Instead, we politely ask any customers with enquiries to contact us by email or on live chat.

Our live chat is available from 8.45am - 4.45pm, Monday to Friday.