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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Archives and information governance

Historic archives enquiry form

If you would like to know more about archives, collections, or if you want to make an appointment to view the records, please fill in this web-form and we will get back to you as soon as possible.

ERC Archives holds a range of historic material. This is mostly available to the public, and can be accessed at our records store at Williamwood School.

Details of the records we hold, including archival catalogues of the listed material, are available on the Archives webpage, but if you would like to know more about the collections, or if you want to make an appointment to view the records, please fill in this web-form and we will get back to you as soon as possible.

There may be a charge for making copies of records or for research but we will inform you of that prior to undertaking any work.

iCM Form
  1. Historic Archives Enquiry
    1. In as much detail as possible, please state the particulars of your enquiry below. If there are individual documents that you wish to view, please provide reference numbers if known.
  2. Data Protection Notice: The Data Controller of the information you provide here is East Renfrewshire Council. The information will be used only for the purposes of dealing with your request and for the statistical monitoring of enquiries

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