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Trading Standards

Consumer advice and support

If you have any consumer advice queries you should call Advice Direct Scotland consumer helpline on 0808 164 6000, Monday to Friday 9am - 5pm excluding bank holidays and can be accessed via:

If Advice Direct Scotland are unable to assist they will pass your enquiry to Trading Standards.

You can also use the Ofcom website which advice on issues such as avoiding nuisance contacts.

Useful links:

Find details of all the latest products that have been recalled.

Useful guides advising consumers on their rights should the goods and services they purchase prove to be unsatisfactory.

Guides for consumers on how to proceed if they are in dispute with a trader regarding goods and services they have bought.

Guides on issues that may arise with goods that consumers purchase.

Guides on issues that may arise with services consumers have paid for.

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