Skip to content

 Live chat  is available Monday to Friday between 8.45am and 4.45pm (except public holidays).

Cookies

What is a cookie?

Cookies are pieces of information sent by a web server and stored on your computer for future reference. They don't have access to any files or information stored on your computer. Cookies are simply meant to make a website easier to use.

Why do we use cookies ?

We use cookies on a few areas of our website; we've broken this down into the sections below so you understand exactly why they are being used.

Google Analytics - Anonymisation

We use Google Analytics which shows us how people found our site, how they explored it, and use this information to improve our website. You can read further information on how Google Analytics uses cookies

We are unable to identify individuals through Google Analytics, we have also taken an additional step to maintaining your privacy by anonymising IP addresses that are picked up by Google Analytics.

Description of cookies used on the website
Essential CookiesPurpose
ASP.NET_SessionIdPreserves the visitor's session state across page requests.
clientvarsPreserves the visitor's session state across page requests.
modeRequired for the website to function.
ccConsentUser, analyticsUsed to remember you cookie preference settings.
eId, api/1/rUsed by our Live Chat software.
Analytical Cookies
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatUsed by Google Analytics to throttle request rate.
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
Marketing Cookies
ads/user-lists/#Used when a user visits a page containing a remarketing tag. 
collectUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
frUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
trCookie that is used by Facebook

    Help improve this webpage

    Was this page helpful?

    Please use the official complaints channel if your comment is about service provision:

    Complaints, feedback and having your say





    (Include if you would like a response to your feedback)