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Due to essential maintenance, online payments and forms won't be available on Saturday 25 and Sunday 26 January. 

For essential housing repairs, homelessness enquiries or Ring and Report call 07968 222 507 or 07853 607 879. If you need to speak to a social worker call 0300 343 1505.

For an emergency registration, contact 07798 875 297 or drop into Giffnock or Barrhead police station.

Service will be restored on Monday 27 January. We apologise for any inconvenience.

Children and families

Family First

Information about our Family First services and who to contact if you need help with family matters.

Family First is a free, confidential advice and information resource in East Renfrewshire.

Our aim is to provide support by working in partnership with families.

We can help and enable you to access local services professional and voluntary, ensuring the children get the best possible start in life. 

We understand that families can run into difficulties, emotionally, financially or even physically that may prevent us doing the simplest of things. 

Whatever you'd like to speak about, our team can offer support and advice on issues surrounding school, health, home, money, parenting, additional support needs (with our without diagnosis) and confidence building.

Eligibility criteria

You can access Family First if you:

  • have a family with children aged 0-11 years
  • live in the East Renfrewshire area
  • have no current social work involvement
  • need a little bit of help

How to access the service

To access the service, please email: familyfirst@eastrenfrewshire.gov.uk  or contact one of the following staff:

Barrhead (Auchenback)
Roslyn Graham
Phone or text: 07800 712 388
Email: roslyn.graham@eastrenfrewshire.gov.uk

Barrhead (Dunterlie)
Shona Stevenson
Phone or text: 07800 712 706
Email: shona.stevenson@eastrenfrewshire.gov.uk

Thornliebank/Giffnock
Julie Douglas
Tel/Text - 07393 752 547  
Email: julie.douglas@eastrenfrewshire.gov.uk

Newton Mearns
Sam Cunningham
Phone or text: 07393 752 548
Email: sam.cunningham@eastrenfrewshire.gov.uk

Busby/Clarkston/Eaglesham/Neilston
May Blair
Phone or text: 07800 831 721   
Email: may.blair@eastrenfrewshire.gov.uk


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