Mutual Exchange and Transfers

Find out how to apply for a a mutual exchange, transfer within East Renfrewshire or to a new area.

HomeSwapper logo

If your current home no longer meets your needs, such as needing more space or moving closer to work or family. HomeSwapper is the UK's leading home exchange service, helping social housing tenants like you swap homes with others. 

Why use HomeSwapper?

  • connect with thousands of tenants across the UK looking for a swap
  • find your own move at a pace that suits you 
  • free access to HomeSwapper for their tenants 

If your thinking about moving, HomeSwapper gives you control over finding a home that better suits your needs. Sign up and start searching for your perfect swap! 

Steps to use HomeSwapper

Register on HomeSwapper, describe your current home, and set your preferences for the home you're looking for. 

HomeSwapper will automatically show you potential swaps based on your needs, whether it's a one-to-one exchange or a multiway swap involving more than two households. 

You can message potential swap partners, arrange viewings, and decide if the swap is right for you. 

Once you've found a match, you'll need to apply for permission from your housing provider to complete the exchange. 

Steps to complete the Mutual Exchange Application Process 

 Find another social housing tenant to swap homes with using HomeSwapper

 Get written approval from your landlords. 

 

If you're an existing council tenant with East Renfrewshire Council you will need to have a live waiting list application or register on this list before requesting a mutual exchange application form from your Neighbourhood Housing Officer

If you're a local Housing Association tenant or your housing provider is in another authority area, you'll need to contact your housing provider to obtain information about they're process. 

 Your landlord will check your home. 

 If approved, sign the exchange agreement. 

Reasons for Refusal 

  • problems like eviction notices or special housing needs
  • issues like overcrowding, rent arrears, or poor property condition

What to Do if Refused 

  • you can ask for a review of the decision
  • if still refused, you can appeal to the Sheriff Court 

Timeline 

Mutual Exchange Applications are processed within 28 days. 

 

Last modified on 6 May 2025