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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

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Planning and Building Standards

Planning applications

How the planning system works

Development Management is the system by which the council processes planning and related applications. The system operates in the long term public interest and not to protect the interests of one person or business against the activities of another.

There are a number of stages at which people interact with the council's planning service.

For general development management /planning application enquiries and advice, a duty officer will be available from 8.45am to 1.00pm, Monday to Friday.  No appointment is necessary for general enquiries.If you call into the office, without an appointment after 1.00pm, you will not be seen by an officer.  For enquiries, or to arrange an appointment about a specific planning application that has already been made, please contact the officer allocated to your application between 8.45am and 1.00pm, Monday to Friday.If you phone after 1.00pm, please leave a message on the officer's answerphone and they will contact you as soon as they are able to do so.  Alternatively you can email the service at planning@eastrenfrewshire.gov.uk for any Development Management related enquiry and a team member will respond to you as soon as possible.

From 1st April 2018, East Renfrewshire Council will no longer accept cheques as a payment method for planning and building standards applications

What does and doesn't need planning permission, other consent needed before applying and confirmation requests (Certificates of Lawfulness).

How to apply for planning permission with the Scottish ePlanning service and the costs involved.

The following is a summary of our procedures once your application has been submitted.

Search and view current planning applications (including planning decisions) online.

How to comment on or object to a planning application (including online submission).

How to challenge a planning application decision.

How to report an unauthorised development and the council's planning enforcement powers.

When to consult with local communities if submitting a major planning application.

Information on current consultations being conducted (last edited: July 2016)

This page provides contact details and information on trees covered by Tree Preservation Orders (TPOs) and in Conservation Areas.

View copies of recent screening opinions (under the EIA Regulations) where development could have a significant environmental impact.

This page provides information on high hedges including application forms and notes for guidance.

What to expect from Development Management (planning service) and our performance information.

Information on how Planning Aid Scotland helps people engage with the planning system.

Find the council planning forms not available on the ePlanning Scotland website for offline submission.


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