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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Young persons services

Young persons services

We offer a range of information and advice services for young people.

Duke of Edinburgh Expedition

The young persons support service is here to:

  • Increase the life-choices and enhance the life-chances of young people between the ages of 12-25 who live, work and study in East Renfrewshire.
  • Promote and deliver informal education for young people by developing their skills.
  • Provide opportunities for personal achievement through involvement and accreditation.
  • Empower young people to influence policy and service delivery by facilitating engagement between young people, service providers and policy makers.

Young people are the future of East Renfrewshire. East Renfrewshire Council is therefore very keen to involve you in every aspect of community life.

If you need information or advice about a topic not covered on the website please contact us on: 0141 577 3735 or e-mail

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