Chat to Customer Services

Live Chat is unavailable today. Due to high call volume our resources have been moved to answer calls.

Many of our services are available online or if you require further support or assistance, contact customerservices@eastrenfrewshire.gov.uk  Thank you for your patience at this time.

Request a replacement bin

Use this service to request a replacement bin.

Service information

Use this service to:  

  • ask for a replacement bin
  • ask for a damaged bin to be removed 

Before you start

You need to know the type bin that needs to be replaced or removed. 

Please note, if you are requesting a replacement brown bin and have a garden waste permit, you should also order a replacement permit.

How to request a replacement bin

Request online

What happens next

We'll endeavour to complete all deliveries within 10 working days, however during peak times this may take longer.

Last modified on 25 February 2022