Request a replacement bin
Use this service to request a replacement bin.
Use this service to:
- ask for a replacement bin
- ask for a damaged bin to be removed
Before you start
You need to know the type bin that needs to be replaced or removed.
How to request
What happens next
We'll aim to deliver your replacement bin and remove your damaged bin within 6 to 8 weeks, this timescale may be extended due to the ongoing pandemic and the required health and safety measures in place.
If you have requested a replacement brown bin and have a garden waste permit, you should also order a replacement permit.