Request a replacement bin

Use this service to request a replacement bin.

Service information

Use this service to:  

  • ask for a replacement bin
  • ask for a damaged bin to be removed 

Before you start

You need to know the type bin that needs to be replaced or removed. 

How to request

Request online

What happens next

We'll aim to deliver your replacement bin and remove your damaged bin within 6 to 8 weeks, this timescale may be extended due to the ongoing pandemic and the required health and safety measures in place.

If you have requested a replacement brown bin and have a garden waste permit, you should also order a replacement permit.

Last modified on 6 August 2021