Discounts and exemptions

To give you the best customer experience we've recently upgraded our council tax and benefits system. We kindly ask for your patience while we process the applications received in the period between the old system closing and the new system opening. We apologise for any inconvenience this may cause.

Please email ctax@eastrenfrewshire.gov.uk if you're experiencing any financial difficulty. Our staff are always here to help.

Some households are entitled to a reduction in council tax based on personal circumstances or the condition of the property.

Discounts

Single person's discount

Council tax is issued on the assumption that 2 adults are living in the property. If only one adult lives in the property, the council tax is reduced by 25%.

Apply for single person's discount 

Residents that aren't counted when working out the number of adults who live in a property include:

• students
• apprentices
• long-term hospital patients
• people with a disability
• people with a mental impairment
• care workers
• care leavers
• people with a second home or an unoccupied property
• youth trainees
• people whose main residence is a hostel or a night shelter
• people who are members of religious communities
• people in prison
• people under 18

While these residents are not counted towards the number of adults that live in a property (single person's discount), they may be eligible for a different discount.

Find out if you're eligible and apply for a discount.

Exemptions

An exemption may be awarded from payment of council tax where a property is unoccupied or is solely occupied and:

• unfurnished
• undergoing major repair work or structural alteration
• due to the death of the last occupier
• held for use by a minister of religion
• due to repossession
• difficult to let because it forms part of another property
• due to legal prohibition
• owned by a charity
• was last used in connection to agriculture

Certain properties may also qualify for exemption where all the occupants are:

• students
• under 18
• severely mentally impaired
• under 20 and are school or college leavers

Find out if you're eligible and apply for an exemption.

Contact us

For advice about a discount or exemption contact the Council Tax team.

Email: ctax@eastrenfrewshire.gov.uk

Phone: 0141 577 3002