Request a replacement bin
Use this service to request a replacement bin.
Use this service to:
- ask for a replacement bin
- ask for a damaged bin to be removed
Before you start
You need to know the type bin that needs to be replaced or removed.
Please note, if you are requesting a replacement brown bin and have a garden waste permit, you should also order a replacement permit.
How to request a replacement bin
What happens next
We'll aim to deliver your replacement bin and remove your damaged bin within 6 to 8 weeks, this timescale may be extended due to the ongoing pandemic and the required health and safety measures in place.