Trading standards
Our dedicated section protecting consumers and safeguarding businesses in East Renfrewshire. We are here to achieve a safe, fair trading environment with informed and confident consumers.
Our commitments
- Investigate unfair trading practices including unreliable traders, misleading prices and package holidays
- Inspect trade premises to ensure that they're meeting with trading standards legislation
- Apply weights and measures legislation by checking equipment used such as shop scales and petrol pumps
- Offer free and fair advice to help new and existing businesses to meet with legislation
- Offer talks on scams, doorstep crime, prevention and how to stay safe
- Investigate criminal consumer matters including product safety, counterfeit goods and puppy farming
- Monitor the sale of age-restricted products like tobacco, fireworks and e-cigarettes
- Ensure all farms meet with the provisions of the Animal Health Act
- Offer custom prevention packages to residents including nuisance call blockers
- Maintain links with neighbouring authorities to safeguard interests of traders and consumers
Advice for businesses
Find out how we can help your business.
Apply for a call blocker
Find out how to apply for a free nuisance call blocker.
Apply for a ring doorbell
Find out about ring doorbells and how to apply.
Consumer rights (external link)
Visit the Consumer Advice website for information on consumer rights.
East Renfrewshire Trusted Trader (external link)
Visit the East Renfrewshire Trusted Trader website to find a reliable trader.
Product and home safety
Find out how to access a list of product safety notices and recalls as well as how to safe proof your home for your child.
Scam prevention
Our aim is to empower residents to avoid financial harm from scams, with emphasis on protecting residents in vulnerable situations.
