We are aware that some customers are currently not receiving an email after submitting a request. We're working on this issue, which we hope to resolve as soon as possible. Apologies for any inconvenience this may cause. 

Care in the home

How to request an assessment for care in the home.

If you're having problems with daily activities like washing, dressing, getting to the toilet or preparing meals you may need help from a care worker.

We work with a number of suppliers to provide care and support for those who need it.

How to request an assessment

In most cases we'll undertake an assessment, which will involve someone talking to you about your care needs, taking into account family and community support.

Our assessment will allow us to find out if you need care in the home. 

To request an assessment, get in touch with our Initial Contact team.

Last modified on 3 April 2024