Social Care Assessments

Find out about the HSCP Supporting People Framework

What is the Supporting People Framework? 

The framework is used for all of our social care assessments for both children and adults. It has been drawn up using research and evidence-based practice, and informs how we can support you in a way that is clear and fair.

As of 22nd November 2023, our social care eligibility threshold has been updated to substantial and critical needs at this time.

This means if you are assessed as having 'low' or 'moderate' levels of support needs, we will help you build a support network through community and universal services. We hope that providing early help and community support will help to maintain people's independence and wellbeing.  

You can find more about the support that is available in our communities on our Living Well in East Renfrewshire page.

How we assess you 

How to contact us 

There are many ways you can access support. Speaking to Talking Points will help you find resources in your area and you can contact Talking Points on 0141 876 9555 or email

You can also make contact with our front door teams:  Initial Contact Team (Adult) on 0141 800 7850 or Request for Assistance Team (Children) on 0141 577 8300. 

Last modified on 11 December 2023