You can access a range of online East Renfrewshire Council services with an online account.

MyEastRen logo (white)

We now offer 2 factor authentication (2FA) on your MyEastRen account. We recommend you enable this to increase the security of your account and protect your personal details. Once enabled you'll receive a code to confirm your identity each time you log on. 

To enable 2FA select 'Edit My Details' on My Account, this will open MyGovScot. Within the 'Manage Account' section you can choose how you receive your verification code, either by SMS, email or authenticator app.  

Registration and sign-in for your online customer account is powered by the Scottish Government's 'myaccount' service. It checks who you are and allows you to use a single account to access a range of Scottish public services online.

Find out more about MyAccount which is the single account you need to access public services in Scotland. Information about how they will use your data is found within their Privacy Notice at the bottom of the Register for MyAccount log in page.

Register for MyAccount

It's quick and easy. All you need to get started is an email address.

MyAccount also links to other online Scottish services such as Parents Portal so if you are already registered you can use your existing log in details. 

With a MyEastRen account you'll be able to:

  • Automatically populate forms with your details
  • Log and track requests
  • Make payments
  • Apply for benefits
  • Gain trusted access to Council services that require evidence of identity
  • Avoid having to re-register with local public sector services if you move to a new part of Scotland

    Register for MyAccount                                Sign in

                                                                                                   Having trouble logging in?

Services already available

  • View your council tax online
  • Request a replacement bin
  • Report a road, drain or pavement fault
  • Report a lighting fault
  • Request a bulky uplift
  • Garden Waste
  • ... and many more to come

East Renfrewshire will collect and use information about you in order to deliver services.  Once you have authenticated and navigated to the relevant service area there will be information in the form of a Privacy Notice which will help you to understand why we ask for data and how we will manage it.


Last modified on 6 September 2023