Council house tenants

Information for council house tenants.

We'll soon be launching a new online system for Housing Services. To help shape the features of this, we're looking for feedback on how you manage your rent account. Complete our survey.

We're consulting tenants on the proposed rent increase for 2024/25. Tenants should have received their letter asking to consider the options and details of where to respond to our online survey, or to return the paper form. Please take the time to look at this, and provide us with your feedback. If you have any queries, please get in touch with our Customer Engagement Officers or Alternatively, email

Changing your council tenancy

Find out how to tell us about different changes to your council tenancy.

Council house home improvements

You can decorate your council home but you need to apply for permission to make major changes.

Council house rent charges

Find out council house rent charges for 2020 to 2021.

Gas servicing and safety

As your landlord, by law, we need to carry out a gas safety check every year. This is make to make sure your appliances are safe and working.

Home contents insurance

We insure your building but tenants must insure their own personal items. Find out how you can apply for our home contents insurance plan.

Home emergencies

Get emergency phone numbers and find out how to deal with home emergencies if you're a council tenant.

Housing associations

You can also apply for a housing with a housing association. Find details of housing associations working within East Renfrewshire.

How tenants can get involved

Get involved and have your say in decisions about your housing services.

How to end your council tenancy

You must complete a termination tenancy form to end your tenancy agreement.

Pay your council house rent

Pay online and other ways to pay your council house rent.