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Homeless appeals

You need to appeal homeless decisions in writing within 21 days.

What can I appeal against?

You have the right to appeal:

  • our decision about your homeless application
  • an offer of temporary accommodation
  • an offer of permanent accommodation

Appeal deadline

You must apply within 21 days from the date on your decision letter.

How to apply

You should apply in writing. Let us know if you need help with this.

You can also contact:

East Renfrewshire Citizens Advice

Shelter Scotland

Tell us why you think our decision is wrong. Include any extra information or documents you have to support this.

Full details how to appeal will be on your decision letter.

How we process your appeal

A senior staff member will look at your appeal with 5 working days of receiving your appeal. They will be new to your application.

This timescale may be extended if we require further information from you.For example, we may ask you to come in for another interview.

You can bring someone with you to the interview. You can let us know if you need an interpreter or support.


Housing advice and homelessness team

211 Main Street
East Renfrewshire
G78 1SY


Phone: 0141 577 3001