If you're homeless or at risk of becoming homeless it's important you contact us as soon as possible.

During working hours

Our Customer service centre at 211 Main Street, Barrhead is open:

Monday to Friday 8.45am to to 4.30pm*
Please note, we close for 1 hour between midday and 1pm Monday to Friday.

Phone: 0141 577 3001

Email: housingadvice@eastrenfrewshire.gov.uk

Out of hours homeless service

Phone 0800 052 0180 if you become homeless when our offices are closed.

We can arrange a temporary place to stay. We'll also arrange an homeless interview the next working day.

How we can help

We may be able to: 

  • stop you from losing your home
  • help you find somewhere else to live
  • offer you somewhere to live
  • contact other services who might be able to help you

We'll offer you a housing interview within 2 working days. If you don't have somewhere to stay, we'll offer you an interview that day.

Housing interview

A housing adviser will carry out interview. It should take around an hour but may take longer depending on your circumstances.

You can:

  • bring a friend, relative or adviser to the interview
  • ask for help if you have communication difficulties
  • ask for a translation service if English isn't your first language
  • ask for a same sex officer to interview you

What happens next

We'll give you a decision within 28 days. If you've nowhere to live, we can find you temporary accommodation while we make our decision.


Last modified on 19 March 2024